Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jackfelldownandbrokehiscrown's avatar
jackfelldownandbrokehiscrown
Explorer | Level 3
4 years ago
Solved

URGENT need to cancel "Free Trial" before 11 days!

I already have the BASIC PLAN. I - mistakenly - also enrolled for a FREE TRIAL PLAN. Today is Nov. 6/2022. - On Nov. 17/2022 (in 11 days) I will be charged for the free trial plan, unless I cancel....
cancellations
  • Walter's avatar
    Walter
    4 years ago

    Since it seems that you're on the Basic plan, your free trial must have been already cancelled jackfelldownandbrokehiscrown 

     

    Let me know if you have any other questions. 

jackfelldownandbrokehiscrown's avatar
jackfelldownandbrokehiscrown
Explorer | Level 3
4 years ago

Below is what is reported.

Do you need any other info?

Thank you very much for helping me.

Please let me know wether the Free Trial is canceled.

Best!

C

 

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Since it seems that you're on the Basic plan, your free trial must have been already cancelled jackfelldownandbrokehiscrown 

 

Let me know if you have any other questions. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!