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Evanrijn's avatar
Evanrijn
New member | Level 2
17 days ago

I paid for Dropbox Plus but my plan isn't upgraded

I paid for Dropbox Plus but my plan isn't upgraded

Dropbox Plus
Plans
upgrades

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    17 days ago

    Hi Evanrijn, thanks for messaging the Community!

    Did you upgrade via the Dropbox site or via the Dropbox mobile app?

    If the latter, was it via and Android or iOS device?

    Any other info or screenshots would be helpful!

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