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Forum Discussion
Khachatur
3 years agoExplorer | Level 3
WD Code Activation
Hi community. I hope to get help from admins about my issue. A couple of months ago I bought a Western Digital SSD and it had Dropbox activational code. Now I want to redeem it and it says that I had...
Khachatur
3 years agoExplorer | Level 3
I want to do it on my main account where I had only free trial subscription, it's not really new, it might be a year old account
Jay
Dropbox Community Moderator
3 years agoYes, the offer is currently only available for brand new Dropbox accounts, and not for pre-existing accounts, so it wouldn't be possible to add it to your current account.
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