Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Ami7's avatar
Ami7
New member | Level 2
1 hour ago

Dropbox Plan exceeded

I have deleted most of my files on Dropbox and the capacity hasn't decreased - I have left all the shared folders - I don’t know where else to locate any more files - please advise

dropbox
Plans
Storage space

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 hour ago
    Ami7 wrote:

    I don’t know where else to locate any more files

    Have you checked your Backups page?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!