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martymartyr1's avatar
martymartyr1
New member | Level 2
2 years ago
Solved

What happens to my files if I don't renew my plan?

I'm curious what happens to my files if I choose not to renew my subscription, or fall on hard times and am not able to renew?   For example, say I purchase the 3TB plan. I spend the time to uplo...
Plans
  • Jay's avatar
    Jay
    2 years ago

    Hi @martymartyr1, thanks for messaging the Community.

     

    If you downgrade from a paid plan to a Basic plan, and your account is over quota by a large amount, you may be subject to data deletion.

     

    This article contains more information regarding this matter, and you would receive emails about this well in advance.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi @martymartyr1, thanks for messaging the Community.

 

If you downgrade from a paid plan to a Basic plan, and your account is over quota by a large amount, you may be subject to data deletion.

 

This article contains more information regarding this matter, and you would receive emails about this well in advance.

 

If you have any further queries, feel free to message back.

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