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Forum Discussion

2bcruzn's avatar
2bcruzn
New member | Level 2
2 years ago

Why was I charged by Formswift?

Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
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tenderfoot's avatar
tenderfoot
Explorer | Level 4
2 years ago
Yeah! Stupid me not checking my monthly statements. Checked my annual statement for taxes mid-March and saw the Formswift bill for $37/mo going back to October of 2022 - fifteen months and they do nothing for me and I don’t recall signing up for anything with them, but I do have Dropbox. Filed a Fraud Claim with Discover and the company has not been contactable - don’t answer their phone and have not responded to mail queries from Discover. It’s a scam, but I have no idea how it’ll be resolved. Hopeful!!!
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sorry to hear about your experience, tenderfoot.

     

    Have you tried reaching out to our support team the way Jay described above?

    • tenderfoot's avatar
      tenderfoot
      Explorer | Level 4
      2 years ago
      Thanks for the reply. I tried unsuccessfully to follow the link instructions, but it didn’t work for me. Any advice?
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi tenderfoot, could you clarify exactly what you mean by the fact that it didn't work?

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