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Forum Discussion
2bcruzn
2 years agoNew member | Level 2
Why was I charged by Formswift?
Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
- 2 years ago
Hi 2bcruzn, thanks for bringing this to our attention.
As this is related to sensitive billing info, Iâd recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.
This will help me to assist further!
tenderfoot
1 year agoExplorer | Level 4
Thanks for the reply. I tried unsuccessfully to follow the link instructions, but it didnât work for me. Any advice?
Jay
Dropbox Community Moderator
1 year agoHi tenderfoot, could you clarify exactly what you mean by the fact that it didn't work?
- tenderfoot1 year agoExplorer | Level 4The link seemed to lead me back to itself? Must have done something wrong, but donât know what?
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