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Forum Discussion
2bcruzn
2 years agoNew member | Level 2
Why was I charged by Formswift?
Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
tenderfoot
2 years agoExplorer | Level 4
Thanks for your reply, Nancy. I do not have any âticketsâ since I have not been able to follow Jayâs instructions. I get stuck trying to find the âotherâ choice to which he refers. Maybe a step by step instruction would resolve that for me. Iâm new to this Forum and Iâm kind of a dinosaur at age 86. Any help on this would be appreciated & understanding the relationship between Formswift and Dropbox. Iâm clueless!
Megan
Dropbox Community Moderator
2 years agoHi tenderfoot, I just created a ticket on my end for you.
All you have to do, is check your Community-linked email address, and reply back to me there.
Thanks!
- Shadicxy2 years agoExplorer | Level 3I am having the same issue, i didnât even have an account for formswift and i was charged $37 randomly and an additional $1.95
- tenderfoot2 years agoExplorer | Level 4Megan: This forum is too complicated for me to follow and support is very covert in dealing with this Formswift issue since itâs owned by Dropbox. Many are being scammed and no one is accepting responsibility for âmisleadingâ so many Dropbox users. Everyone needs open instruction, not covert messaging with difficult to follow Forum instructions. I thank you for your interest, but I need action, not âcaringâ.
- Shadicxy2 years agoExplorer | Level 3Yes please
- Hannah2 years ago
Dropbox Community Moderator
Thanks for your feedback here, tenderfoot.
I've made sure to pass it along to our team.
And as for you, Shadicxy, I just sent you an email, so we'll continue investigating this over there.
- Shadicxy2 years agoExplorer | Level 3i have responded the email
- tenderfoot2 years agoExplorer | Level 4
Thanks, Megan. Hopefully, we can get this resolved soon. Appreciate you're sticking with it. đ
- Shadicxy2 years agoExplorer | Level 3I wasnât able to locate the ticket section and havenât gotten any response, could we discuss this matter through email please and thank you
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