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Why was I charged by Formswift?
Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
Hi 2bcruzn, thanks for bringing this to our attention.
As this is related to sensitive billing info, Iâd recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.
This will help me to assist further!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi tenderfoot, I just created a ticket on my end for you.
All you have to do, is check your Community-linked email address, and reply back to me there.
Thanks!
I am having the same issue, i didnât even have an account for formswift and i was charged $37 randomly and an additional $1.95
- Yes please
- Hannah
Thanks for your feedback here, tenderfoot.
I've made sure to pass it along to our team.
And as for you, Shadicxy, I just sent you an email, so we'll continue investigating this over there.
- i have responded the email
- I wasnât able to locate the ticket section and havenât gotten any response, could we discuss this matter through email please and thank you
