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Forum Discussion
2bcruzn
2 years agoNew member | Level 2
Why was I charged by Formswift?
Anyone get scammed by formswift? Evidently they are tied to Dropbox somehow. I now have a charge of 37.00 on my debit card When I call the number then they want my bank account number or my debit car...
- 2 years ago
Hi 2bcruzn, thanks for bringing this to our attention.
As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.
This will help me to assist further!
Megan
Dropbox Community Moderator
1 year agoHi tenderfoot, I just created a ticket on my end for you.
All you have to do, is check your Community-linked email address, and reply back to me there.
Thanks!
tenderfoot
1 year agoExplorer | Level 4
Megan: This forum is too complicated for me to follow and support is very covert in dealing with this Formswift issue since it’s owned by Dropbox. Many are being scammed and no one is accepting responsibility for “misleading” so many Dropbox users. Everyone needs open instruction, not covert messaging with difficult to follow Forum instructions. I thank you for your interest, but I need action, not “caring”.
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