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david91's avatar
david91
New member | Level 2
2 months ago
Solved

A team member is not receiving our invitation.

Device OptoPlex 7090 Operating System Windows 11 Business Dropbox App Version (if using the app) Web Question or Issue New team member not receiving an invite email. Member data shows 1...
dropbox business
  • david91's avatar
    david91
    2 months ago

    I was able to invite successfully using the different browser and private window.

    Thank you for your help.

    David91

Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
2 months ago

Welcome to the community david91​ 

I know this question seems elementary but we have to ask to check it off the list. Have you double checked the spelling of the email to assure its being sent to the correct address?

Check the Admin Console and go to "Members" to see the pending invites

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