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RhettKim's avatar
RhettKim
New member | Level 2
2 months ago
Solved

Asking me to add billing info but I want to cancel my trial and go back to a personal account

So I started working for a new company. They asked me to create a new dropbox account. I was supposed to make a personal account and then join the company dropbox. But I made a business account...
Account Settings
Payments
  • Walter's avatar
    Walter
    2 months ago

    I see, thanks for clarifying that for me RhettKim 

    In that case, can you let me know if you stumble upon an issue or a particular error when following these steps to cancel your trial? 

RhettKim's avatar
RhettKim
New member | Level 2
2 months ago

subscriptions

Dropbox basic free

2GB

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

So yes, you're back to the Basic plan that is a personal plan and comes with 2 GB RhettKim 

Let me know if you need anything else!

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