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Can’t see my avatar or access my settings and profile
I have several Dropbox accounts. Most have the blue Dropbox avatar in the upper left corner, and my own profile and initials in the upper right corner. One account has a black Dropbox avatar, which I...
Mark
Super User II
Super User IIThats really weird as my screen is totally different:
Have you tried an incognito window? Or clearing cookies and cache etc.?
Don’t know how to try an incognito window. And cache clearing does nothing. I’ve already told you that I have another account with the Dropbox logo upper left in blue. On those pages, the avatar and profile/settings options are upper right. This page has a black Dropbox logo upper left, and as you can see, no profile/settings. Information I have found so far indicates that the black Dropbox logo means it is synching with my computer. However, it is not, because although I did download the app on my computer about a year ago, I deleted it because I don’t want to use the synching feature. Since then, my files are still there, and I can log in, but I can’t change any settings or profile information.
- Mark
Somebody else has just posted a full screen print of the website and it seems to show that if you scroll down the page slightly it has the usual account toggle:
Not me unfortunately. See screenshot.
And when I click on the little settings icon next to the words All files, it opens only links to detailed actions with the files, not my profile or even the settings.
- Walter
Dropbox Community Moderator
Could you clear your browser's cache and/or try another browser and let us know if this persists Krijo?
Still the same.
I tried with Chrome and Safari. They’re both the same. No extensions or blockers on Chrome, and disabled on Safari.
Sure. But first tell me how it works. What happens once I get the e-mail?
