Forum Discussion

Krijo's avatar
Krijo
Explorer | Level 3
2 years ago

Can’t see my avatar or access my settings and profile

I have several Dropbox accounts. Most have the blue Dropbox avatar in the upper left corner, and my own profile and initials in the upper right corner. One account has a black Dropbox avatar, which I...
Account Settings
Krijo's avatar
Krijo
Explorer | Level 3
2 years ago

I tried with Chrome and Safari. They’re both the same. No extensions or blockers on Chrome, and disabled on Safari.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Krijo, in this case can I send you the email in order for us to have a closer look into this? 

  • Krijo's avatar
    Krijo
    Explorer | Level 3
    2 years ago

    Sure. But first tell me how it works. What happens once I get the e-mail?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just sent you an email Krijo!

     

    All you have to do is reply back to me, and I'll send your case to our specialized agents in order to have a look. 

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