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Forum Discussion

nvetterli's avatar
nvetterli
Explorer | Level 3
6 months ago

Disable email notifications about downloads and expiration of existing Transfers

Every morning I wake up to a ton of emails about old files I've sent to clients 6 months ago using Dropbox Transfer. I wish there was some way of disabling it because I don't need to know anything ab...
Notifications
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey nvetterli, thanks for sharing your feedback about this.

Have you tried unsubscribing to those emails? 

You should be able to click on the "Unsubscribe" option at the bottom of the emails you receive, to unsubscribe from that type of notification.

Let me know how it goes.

nvetterli's avatar
nvetterli
Explorer | Level 3
5 months ago

You can't unsubscribe to these emails. See screenshot.

But you can click "Turn off these notifications"

When you do that, you reach this site and there's nothing there that allows to turn off the notification emails. See screenshot.

Now if I go to "Notifications" under Dropbox Settings this is all I can enable and disable


So maybe I'm missing something or maybe you can't disable it

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