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Forum Discussion
DropBox Sign-in Issue
I am having an issue signing into a shared Business Dropbox folder on a browser. I can enter my (correct) credentials on the sign-in page, but instead of signing in, the page refreshes and retur...
Hannah
Dropbox Staff
Dropbox StaffHey guys, thanks for reaching out here!
Do you perhaps have an antivirus or a web security program that might be blocking the Dropbox site?
If so, can you try to whitelist Dropbox on it, and see if that helps?
Let me know how it goes!
Do you perhaps have an antivirus or a web security program that might be blocking the Dropbox site?
If so, can you try to whitelist Dropbox on it, and see if that helps?
Let me know how it goes!
I only have bitdefender free antivirus version and it has not blocked this site ... what's more strange is that I can access with brave browser but not with chrome, edge nor firefox ... and for example I can access these comments but the moment I want to post anything it asks me to log into dropbox... I do not have this issue with other websites... you can contact me via whtspp if it could help to troubleshoot.
I had been having issues also login into the web interface for the last week. I tried multiple computers, disabling all plugins on Firefox and Google Chrome, and Edge. I tried this at work and at home and with multiple Dropbox accounts.
Finally after seeing the advice about antivirus on here. I turned off my Bitdefender free protection and it worked after that.
Some update recently with Bitdefender is blocking the login to dropbox.
Once I'm login Bitdefender can be turned back on.
