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skol's avatar
skol
Explorer | Level 3
5 years ago

Google Workspace Primary Domain Change

Hi all,   Google Workspace Primary Domain Change.   We are going to be changing our Google Workspace primary domain from domaina.com to domainb.com.   Will this have any effect on those u...
Account Settings
skol's avatar
skol
Explorer | Level 3
4 years ago

Hi Hannah,

 

Can you contact me again please as the ticket we were working on has expired.

 

It is related to this topic.

 

Thanks

 

Simon

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi skol, do you have the ticket ID to locate it on the system?
  • skol's avatar
    skol
    Explorer | Level 3
    4 years ago

    Hi Jay,

     

    It was 14802520.

     

    Thanks

     

    Simon

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Thanks, I can see you've opened other tickets to the support team. They'll be able to assist you from there on via email.
  • mgunneras's avatar
    mgunneras
    New member | Level 2
    3 years ago

    Hi,

    My company is going through the same type of Google Primary Domain Change. So my entire team's dropbox login emails will change from name@domaina.com to name@domainb.com 

     

    Are there steps in place with Dropbox that allows for my team to successfully login to their Dropbox accounts after this kind of switch?

     

    Thank you

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