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Forum Discussion
JB2023
3 years agoHelpful | Level 5
How can I clear Dropbox notifications?
I have two questions:
1. How can I clear Dropbox notifications? I am using the latest version of Dropbox on my iPhone 10 (it was updated recently). The Dropbox app keeps show a "2" on the notific...
JB2023
3 years agoHelpful | Level 5
Hi Hannah,
I followed your instructions, but nothing changed.
Thank you,
John
Hannah
Dropbox Community Moderator
3 years agoThanks for checking JB2023 and sorry to see you're also having this issue, D M.6.
Can we now send you both an email, to investigate?
- Kfederal3 years agoNew member | Level 2
I’m having a similar issue, with a twist: the alert icon shows a “1” in a red circle, and when I go to the home page, I see a “1” on the home icon and “1” over the bell icon at the top of the page. When I click on the bell, it shows two unread notices (though I’ve read them many times). I can’t clear them. I can’t expand them. I can’t delete them. What a pain. Please help.
- D M.63 years agoNew member | Level 2
Yes
- JB20233 years agoHelpful | Level 5
Yes, Hannah, please send me an email.
Thank you.
- JB20233 years agoHelpful | Level 5
Hi Hannah,
Please send the email; I have not received it from you yet.
Thank you.
- smith9753 years agoNew member | Level 2
Same issue for me.
- ben_galaxy3 years agoExplorer | Level 4
The same issue happens here: the red "2" (although when you open Notifications it actually shows that there are *6* unread notifications); clicking "Mark All as Read" does nothing, clearing cache and uninstalling/reinstalling app does not fix.
iPadOS: 16.3.1
Dropbox v320.3.2
- Walter3 years ago
Dropbox Community Moderator
Hi all, I just wanted to give you an update on this as this issue has been resolved now.
Thanks for your reports!
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