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Mark2025's avatar
Mark2025
New member | Level 1
2 months ago

How can I disconnect my personal Dropbox account from a team to link it with my new account instead?

Hi everyone, I’m having trouble fully disassociating my personal Dropbox account (which I pay for and is under a different email and password) from a former Dropbox Business team account so I may l...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi Mark2025! Thanks for posting on our Community. 

Do you mean that you paired your personal Dropbox account with the other team this way? 

If yes, you can unlink it with these steps and you should then be able to connect it to your other account (if it's also on a team plan). Your personal account and its files shouldn't be affected by this process and it'll still function as a personal standalone account.

If that’s not the case though and I've misunderstood something, I’d like a few screenshots of what you see now when trying to connect your personal account with the new one you’ve set up. I'd also like a screenshot of what you see on this page.

I’ll be able to further help this way.

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