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Shauna Sanheim's avatar
Shauna Sanheim
New member | Level 2
4 years ago

How can we speak to someone at Dropbox?

How do we get to speak to a live human being at Dropbox?

Account Settings

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  • Matthew1922's avatar
    Matthew1922
    New member | Level 2
    4 years ago

    It kills me that I can not find a way to talk with customer support. Can anyone help? My account is all jacked up and I would love to talk to a human. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hi Shauna Sanheim, thanks for contacting us.

    Currently, we only provide incoming phone support for team admins of Dropbox Business subscriptions.

    Is there anything you require assistance with that we could provide info on the community?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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