Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

BRebey's avatar
BRebey
New member | Level 1
10 months ago

How do I choose a Backup source that isn't one of the generic pre-listed opions?

When I attempt to set up a backup using TaskbarIcon|Profile|Preferences|Backup, then choose "Mange Backups" in the Windows section, all I'm presented with for backup sources are a few generic folders...
Dropbox Backup
BRebey's avatar
BRebey
New member | Level 1
9 months ago

That might be the single most ridiculous thing I've ever heard of in my life, and it makes the product unusable to me for backups.  You need to let your engineers know that these arbitrary restrictions are losing customers.  I can't be the only one.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    9 months ago

    Agreed, which is why I don't use the Backup feature (I'm a user, not a Dropbox employee). While Backup has gotten better (it used to just be a sync by moving key folders into the Dropbox folder) it has a LONG way to go before it's a true backup service.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!