Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

likehu's avatar
likehu
Explorer | Level 3
3 years ago

How to change "family room" language?

  My "family room" folder name is chinese and I can't change it. 
Account Settings
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey likehu, I see that you're in this folder through the 'all files' page.

 

If you click on the "Family Room" option on the left of the page, does that take you to the same folder with the same contents?

 

What I mean is, is it possible that the folder in Chinese is just a simple shared folder in your account and not the actual family room?

likehu's avatar
likehu
Explorer | Level 3
3 years ago

Hi Hannah ，

 

Thanks for your attention.

 

This folder is the actual family room. One point that proves it is that this family room in chinese cannot rename. Besides,I have no other shared folders.

 

Regards

 

Like

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    And you see the same, if you login through a different browser, or a private browsing window, Like?

    • likehu's avatar
      likehu
      Explorer | Level 3
      3 years ago

       Yes. I change chrome to edge,but this issue still exist. 

    • likehu's avatar
      likehu
      Explorer | Level 3
      3 years ago

      Maybe I should know what is the basis for dropbox to set the name of the family room. I try to change my windows language, it doesn't work too.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hmm, are you the family manager, Like?

         

        If not, is it possible that the family manager has their account in Chinese?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!