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Forum Discussion

likehu's avatar
likehu
Explorer | Level 3
3 years ago

How to change "family room" language?

  My "family room" folder name is chinese and I can't change it. 
Account Settings
likehu's avatar
likehu
Explorer | Level 3
3 years ago

Maybe I should know what is the basis for dropbox to set the name of the family room. I try to change my windows language, it doesn't work too.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hmm, are you the family manager, Like?

 

If not, is it possible that the family manager has their account in Chinese?

  • likehu's avatar
    likehu
    Explorer | Level 3
    3 years ago

    Hi Hannah 

        I am not the family manager. But I confirm to the family manager. He told me that he didn't know chinese and didn't use chinese folder name.

        Is there any other way to solve this problem please?

    Regards

    Like

  • likehu's avatar
    likehu
    Explorer | Level 3
    3 years ago

    Hi Hannah 

    Is there any other way to solve this problem please? Because I need to use dropbox do some sas work,and sas can not recognize chinese.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry for the delay here, likehu, we took some time to look into this for you.

     

    Can we send you an email, so we can investigate this internally?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi likehu! Sorry to jump in here.

     

    I’ve just logged a ticket for you, so please reach back to me, when possible.

  • likehu's avatar
    likehu
    Explorer | Level 3
    3 years ago

    Thank you!

  • qzydustin's avatar
    qzydustin
    New member | Level 2
    3 years ago

    I met the same problem.  Ticket #22382802  Can you help me to solve it?

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