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Yousri's avatar
Yousri
Explorer | Level 4
6 months ago
Solved

How to stop "This shared file already synced" pop-up when opening synced files from a shared link

Hey! This is a very recent issue for me, it was fine before Every time I open a Dropbox link to a file that's already synced on my computer, I get this annoying popup saying the file is already syn...
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  • Neal's avatar
    Neal
    6 months ago

    Hi Yousri​,

    The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.

    Thanks for letting us know!

Yousri's avatar
Yousri
Explorer | Level 4
6 months ago

Hey! Sorry just saw this 

but yea, restarting the app and rebooting my pc didn't fix it

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey Yousri!

Do you notice the same behavior with all of your shared links? 

  • Yousri's avatar
    Yousri
    Explorer | Level 4
    6 months ago

    Hey Megan​ 

    Yep, this message shows up for me with any shared link to a file that I already have synced on my PC. I recorded a quick video to show it in action:
    https://dl.dropboxusercontent.com/scl/fi/mx83kmem4dloqsiu533uy/chrome_sPumtY1c6o.mp4?rlkey=2ht0lj7gsyqvif1ejdkbc5jry&dl=0

    And yeah, since I mostly get links from the department I work in, I’m basically seeing this popup constantly now haha

    • Neal's avatar
      Neal
      Icon for Community Manager rankCommunity Manager
      6 months ago

      Hi Yousri​!

      I've talked to the team internally about this and they are looking into potentially changing some of the UI.

      In the meantime, you can go to the sharing tab of your settings and just turn off this function.

      I hope this helps.

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