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Parisg's avatar
Parisg
Explorer | Level 3
2 years ago
Solved

How to turn off multi-authorization?

How to turn of multi step authorzaton  
account access
Account Settings
  • Rich's avatar
    Rich
    2 years ago
    Parisg wrote:
    We have access to disable 2fa. We did that. But still asking for a code. We have 4 individuals trying to log in w un and pw. Still asking for a cod

    But where is it sending the code? If it's sending the code to the email address for the account, that's not multi-factor authentication and it can't be disabled.

Parisg's avatar
Parisg
Explorer | Level 3
2 years ago
We have access to disable 2fa. We did that. But still asking for a code. We have 4 individuals trying to log in w un and pw. Still asking for a cod
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Parisg wrote:
We have access to disable 2fa. We did that. But still asking for a code. We have 4 individuals trying to log in w un and pw. Still asking for a cod

But where is it sending the code? If it's sending the code to the email address for the account, that's not multi-factor authentication and it can't be disabled.

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