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252 TopicsHow can I link two Dropbox accounts to my desktop app and use selective sync for both?
I have 2 Dropbox accounts I use regularly. The Desktop icon only shows one of them, so I can only use selective sync for it. How can I change the Desktop icon to point to the whichever account I want to set selective sync for?42Views0likes4CommentsI can't change my account's email. It says it is already taken?!?!
I am trying to update my email to a new email address but I keep getting an error stating that my new email is already in use. When I try to use the new email to sign into an account I am then prompted to set up a new account using my new email. How do I fix this?84Views0likes8CommentsI have added the wrong date of birth and I want to fix it.
I was trying to sign up for a family plan, and I entered the wrong date of birth. I want to fix it as soon as possible,e and I can't find out how. I've looked at the help links, but I can't see how to fix it. It is urgent. Can someone please help me?49Views0likes5CommentsMy username is my email address that's about to be inactive. Do I need to change it?
I have a large paid personal Dropbox which backs up all my PC personal files, and from which I access files from my phone and iPad, and sometimes share files with other people. I set it up with an email as the username, and that email will be discontinued soon, when I change Internet providers. I've changed the email in my Dropbox account, but I can't see how to change the username. Do I need to? That is, will my Dropbox still work when the email is no longer active?27Views0likes1CommentUnable to link two personal accounts
PLEASE HELP! Unable to link two personal accounts via Mac OS Desktop OR via website. Each account has its own email address. Window freezes after entering login detail for 2nd account AND bar at top says "log in to team account". I don't have a team account. For days I have reinstalled, restarted, signed out and back in again. No luck. PLEASE HELP. The instructions to link personal accounts do not work. WHAT TO DO? Pulling my hair out.Solved58Views0likes5CommentsI want to change my emails for my Dropbox accounts, as one is a paid Dropbox account
I can't seem to figure out how to get ahold of ANYONE at Dropbox to help me fix my account. I am getting billed for the PREMIUM plan and not able to use any of it because I have 2 ACCOUNTS and therefore when try to I change my email, it isn't letting me. I USE the one tied to the email that isn't getting billed if that makes sense. I am super frustrated to the point of asking for a complete refund and just using a different service!!!!!!36Views1like3CommentsRecipients are getting notifications to open a file that's malware. How can we stop this?
Boss's account got hacked and there was a file being sent out to view that was malware. Changed password on account but recipients are receiving reminders to open the file. How do I stop this reminder feature?Solved89Views0likes3Comments