Forum Discussion

amiem's avatar
amiem
Explorer | Level 3
2 years ago

I can't sign out from the app on my Mac.

I downloaded Dropbox for Mac and it never asked me to login. The files and folders it is showing there are different from the online account I am logged into. I've looked up how to logout on a Mac bu...
Account Settings
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey amiem, thanks for the speedy response! 

 

Have you tried re-installing the app using this link, by any chance? 

amiem's avatar
amiem
Explorer | Level 3
2 years ago

Hi Megan. I reinstalled using your link and the desktop version still doesn't match the online version. The online version is the correct one. I'm wondering if the desktop version is logged into an old profile so I'm trying to log out but I can't follow the instructions as it doesn't match what I see on my Mac.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey amiem - you can sign out of the account through the app's preferences under the Account tab.

     

    Could you give it a go and let us know how it goes

    • amiem's avatar
      amiem
      Explorer | Level 3
      2 years ago

      I can't find that either. I can't figure out how to upload a screenshot here.


      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey @amiem! 

         

        You should be able to click on the camera-like icon and attach your screenshots back to me.

         

        That way I can have a visual of your profile online, versus what you see locally on the device. 

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