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Forum Discussion
Isabel 1711
25 days agoNew member | Level 2
I have added the wrong date of birth and I want to fix it.
I was trying to sign up for a family plan, and I entered the wrong date of birth.
I want to fix it as soon as possible,e and I can't find out how. I've looked at the help links, but I can't see how to fix it. It is urgent.
Can someone please help me?
5 Replies
- Megan25 days ago
Dropbox Community Moderator
Hi Isabel 1711, let's jump right into this!
I'd be more than happy to reach out via email, in order for us to look into this closer. Would that be okay?
Let me know.
- Isabel 171125 days agoNew member | Level 2
Yes, please.
Thanks a lot
- Megan25 days ago
Dropbox Community Moderator
I just sent you an email Isabel 1711!
Reply back as soon as possible, and we'll take it from there. Thanks!
- Isabel 171125 days agoNew member | Level 2
I have answered. Thanks.
- Isabel 171121 days agoNew member | Level 2
It has been a tortuous and challenging road.
It was only when I had decided to give up that the answer came.
It was Larry who answered me and solved the problem.
Thank you so much,
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