Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ForumDude's avatar
ForumDude
Explorer | Level 4
2 years ago
Solved

My username has been changed (not by me) twice.

As I mentioned in a previous post, my original username (DropBoxDude) was changed (not by me) to "DragonDude".  All the emails re: badges sent to me were for "DragonDude.  I logged in to my account a...
Account Settings
  • Rich's avatar
    Rich
    2 years ago

    It's happening because a moderator or admin is manually changing your username to remove Dropbox from the name. Avoid using Dropbox and you likely won't have a problem.

    I've changed it back to DDude. You're free to change it again, but please avoid using Dropbox in the name or it will again be removed.

ForumDude's avatar
ForumDude
Explorer | Level 4
2 years ago

Thanks for letting me know.  Although it would have been better if you or someone had explained this to me earlier, when my name was originally changed.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!