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darrell2's avatar
darrell2
New member | Level 2
8 years ago
Solved

How do I change my email address and username?

how do I change my email address/username in my acct.

Account Settings
  • Lusil's avatar
    Lusil
    8 years ago
    Hi there darrell2!
     
    To change the name you have set on your Dropbox account:
    1. Sign in through the website.
    2. Click your avatar at the top of your page.
    3. Select Settings.
    4. Navigate to the Profile tab.
    5. Click Change beside your name.
    To change the email address you have associated your Dropbox account with:
    1. Sign in through the website.
    2. Click the avatar that’s at the top of the page.
    3. Go to Settings.
    4. Under the General tab, find your email address.
    5. Click Edit and enter the new email address, current email address, and password. 
    6. Click Update email.
    I hope this helps! :nerd:

7 Replies

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  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Hi there darrell2!
     
    To change the name you have set on your Dropbox account:
    1. Sign in through the website.
    2. Click your avatar at the top of your page.
    3. Select Settings.
    4. Navigate to the Profile tab.
    5. Click Change beside your name.
    To change the email address you have associated your Dropbox account with:
    1. Sign in through the website.
    2. Click the avatar that’s at the top of the page.
    3. Go to Settings.
    4. Under the General tab, find your email address.
    5. Click Edit and enter the new email address, current email address, and password. 
    6. Click Update email.
    I hope this helps! :nerd:
  • Kazu T.'s avatar
    Kazu T.
    Helpful | Level 5
    5 years ago

    When I click on my avatar and go to My Settings, there's no longer a General tab.

    How do I change my email address?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    You should be able to do this on your account's settings online.

    Can you give it a go and let us know if it did the trick for you Kazu T.?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Lilrob69, thanks for reaching out to the Dropbox Community!

     

    I moved your message to this thread, where you can find the steps to change the email address on your Dropbox account.

     

    Let me know if you have any questions.

  • Riccardo47's avatar
    Riccardo47
    New member | Level 2
    2 years ago

    This doesn't work. the site never sends an email to the address I nominate as my new email (it says the change is pending but never changes it) so I can't confirm the new email address.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Riccardo47, it can take a little time for an email to be sent to verify the new address.

     

    Were you able to change the email on your account?

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