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Martin D.22
30 days agoHelpful | Level 7
How can I change my email address on one of my devices?
I need to change email address on one device
I Gave Up
I deleted the Dropbox account that was giving me trouble
And, this time, when Dropbox restarted on that PC, and for the first time, I was given the opportunity to supply the login credentials I wanted to use
And now, after a week of failed attempts, taking a picture with my Android appears in the Camera Uploads folder on both Windows PC devices
P.S. I believe that Dropbox should modify the sign in to allow the user to supply any credentials (email and password) they want to use for that session
Thanks for the help
16 Replies
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- Rich30 days ago
Super User II
Martin D.22 wrote:
I need to change email address on one device
Do you mean that you need to sign in to a different Dropbox account, one that uses a different email address?
- Martin D.2229 days agoHelpful | Level 7
I need to change the Dropbox email address on one device to a different email address on that device
- Nancy29 days ago
Dropbox Community Moderator
Hey Martin D.22! Can you please clarify if what you mean is what Rich mentioned here?
Otherwise, I'd like more details on what you'd like to achieve exactly and which Dropbox platform you're currently using (website, mobile or desktop app).
- Mark29 days ago
Super User II
Martin D.22 wrote:
I need to change the Dropbox email address on one device to a different email address on that device
It isnt possible to do that. You can only have 1 email address per account.
So if you want a different email on a device you need to use a separate account as Rich said.
- Martin D.2229 days agoHelpful | Level 7
I need to change the Dropbox email address on a notebook PC that is running Windows 10 to a different email address on that device in order to have access to an existing Dropbox account
- Rich29 days ago
Super User II
Martin D.22 wrote:
I need to change the Dropbox email address on a notebook PC ... to a different email address on that device in order to have access to an existing Dropbox account
So you just need to sign out of one account and then sign in with a different account. Refer to the link that I provided earlier. It explains how to sign out of your account, then you can sign back in with the correct email address.
- Mark29 days ago
Super User II
You need to unlink Dropbox from your device and then relog on using the email you wish to use.
Before you relog on, however, make sure you have either moved the files out of the Dropbox directory, or, deleted them, or they'll sync to the account you change.
- Martin D.2229 days agoHelpful | Level 7
I have tried that
The sign out seems to occur
The Dropbox app shuts down
The Dropbox App restarts
A signin dialog starts WITHOUT asking for any credentials
Dropox signs back into the email account that I Do Not Want To UseThis method does not allow me to specify another email address
But, thanks for trying to help
- Martin D.2229 days agoHelpful | Level 7
The Unlink advice mentions a security tab
I do not see a security tab in the Windows App
I do not see a security tab in the Dropbox browser interfaceThis advice does not seem to apply
Thanks for trying to help
- Megan29 days ago
Dropbox Community Moderator
Hey Martin D.22, let me also jump in here!
Keep in mind that the app will most likely connect to the same Dropbox account that you've signed into the Dropbox website.
Make sure to sign out of both the Dropbox website and the app, then sign back in to the correct Dropbox account using the website, and then try the same on our app.
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