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Martin D.22's avatar
Martin D.22
Helpful | Level 7
2 months ago
Solved

How can I change my email address on one of my devices?

I need to change email address on one device
account access
Account Settings
Setting up the apps
  • Martin D.22's avatar
    Martin D.22
    2 months ago

    I Gave Up

    I deleted the Dropbox account that was giving me trouble

    And, this time, when Dropbox restarted on that PC, and for the first time, I was given the opportunity to supply the login credentials I wanted to use

    And now, after a week of failed attempts, taking a picture with my Android appears in the Camera Uploads folder on both Windows PC devices

    P.S. I believe that Dropbox should modify the sign in to allow the user to supply any credentials (email and password) they want to use for that session

    Thanks for the help

Martin D.22's avatar
Martin D.22
Helpful | Level 7
2 months ago

The Unlink advice mentions a security tab
I do not see a security tab in the Windows App
I do not see a security tab in the Dropbox browser interface

This advice does not seem to apply

Thanks for trying to help

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Martin D.22, let me also jump in here!

Keep in mind that the app will most likely connect to the same Dropbox account that you've signed into the Dropbox website.

Make sure to sign out of both the Dropbox website and the app, then sign back in to the correct Dropbox account using the website, and then try the same on our app. 

  • Martin D.22's avatar
    Martin D.22
    Helpful | Level 7
    2 months ago

    That was helpful

    Your advice brought me to a web interface that would let me edit the email address

    But it throws an error message when I edit/change to the email address I want to use

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