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Martin D.22's avatar
Martin D.22
Helpful | Level 7
2 months ago
Solved

How can I change my email address on one of my devices?

I need to change email address on one device
account access
Account Settings
Setting up the apps
  • Martin D.22's avatar
    Martin D.22
    2 months ago

    I Gave Up

    I deleted the Dropbox account that was giving me trouble

    And, this time, when Dropbox restarted on that PC, and for the first time, I was given the opportunity to supply the login credentials I wanted to use

    And now, after a week of failed attempts, taking a picture with my Android appears in the Camera Uploads folder on both Windows PC devices

    P.S. I believe that Dropbox should modify the sign in to allow the user to supply any credentials (email and password) they want to use for that session

    Thanks for the help

Martin D.22's avatar
Martin D.22
Helpful | Level 7
2 months ago

I need to change the Dropbox email address on a notebook PC that is running Windows 10 to a different email address on that device in order to have access to an existing Dropbox account

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

You need to unlink Dropbox from your device and then relog on using the email you wish to use. 

Before you relog on, however, make sure you have either moved the files out of the Dropbox directory, or, deleted them, or they'll sync to the account you change. 

  • Martin D.22's avatar
    Martin D.22
    Helpful | Level 7
    2 months ago

    The Unlink advice mentions a security tab
    I do not see a security tab in the Windows App
    I do not see a security tab in the Dropbox browser interface

    This advice does not seem to apply

    Thanks for trying to help

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      Hey Martin D.22, let me also jump in here!

      Keep in mind that the app will most likely connect to the same Dropbox account that you've signed into the Dropbox website.

      Make sure to sign out of both the Dropbox website and the app, then sign back in to the correct Dropbox account using the website, and then try the same on our app. 

      • Martin D.22's avatar
        Martin D.22
        Helpful | Level 7
        2 months ago

        That was helpful

        Your advice brought me to a web interface that would let me edit the email address

        But it throws an error message when I edit/change to the email address I want to use

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