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ZeroClover's avatar
ZeroClover
Explorer | Level 4
3 years ago

Re: High memory usage on Mac M1

I noticed that the DropboxFileProvider on my Mac is using over 20GB of memory. It is the same on my several Macs. These Macs all use Apple Silicon chips and run the latest macOS (Sonoma 14.0), with at least 16GB of physical memory.

 

 

This also leads to high memory pressure on my macOS even when no other applications are running.

Is this expected behavior? Is there any way to reduce Dropbox's memory usage?

3 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry to hear about this, ZeroClover.

     

    Can you take a look at this article with all the possible reasons this might be happening and let me know if it helps?

  • David K.79's avatar
    David K.79
    Explorer | Level 4
    3 years ago

    I have been having this memory leak problem for months on macOS. I just quit Dropbox (again) after it was hogging 30+GB of memory. I do not have more than 300,000 files in the Dropbox folder, and I have contacted support directly without resolution (issues just get marked as solved).

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry to hear about this issue, David K.79. 

     

    Please feel free to send me your ticket number here, and I’ll have a look.

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