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Re: Need to change email address but can't access the email...
My email address associated with Dropbox is no longer in existence. How can I change the email address to one that is current?
When I log in, there is a security screen advising me to change my password and a linbk to sent to my obsolete email address. Can you help me solve this crazy situation please
3 Replies
- Rich
Super User II
Johnvbaker wrote:
When I log in, there is a security screen advising me to change my password and a linbk to sent to my obsolete email address.
I cannot contact my email provider as it is a private company that no longer exists. Any idea how I can get around this issue?
- Rich
Johnvbaker wrote:
I cannot contact my email provider as it is a private company that no longer exists. Any idea how I can get around this issue?
You can try contacting Support, but most likely without access to the email address, you won't be able to gain access to the Dropbox account.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
