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Forum Discussion
creblinho
3 years agoExplorer | Level 3
Transfer Dropbox Backup to New Mac
I recently bought a new Mac and used the Apple Migration Assistant to transfer all of my data from my old machine to my new one. This included the Dropbox folder and everything else. The migration we...
creblinho
3 years agoExplorer | Level 3
I do not know, all I know is that there are files going missing from my backed up music, movies and pictures folders, and they are showing up as deleted files when I look inside the folders of the backup on dropbox. And the backup that did originally say 170 GB or so now has a size of about 250 MB (it is still deleting, I thought I would just leave it for now rather than trying to interfere with it).
Below are some pictures to explain this better:
Firstly an example folder with detailed files hidden:
Secondly the same folder with the deleted files shown:
The backup which was around 170 GB initially:
The process in its current stage:
The final picture shows this weird behaviour I am seeing in the dropbox app. If you compare it to the image I sent earlier, you can see that the "remaining" number is getting smaller, while the app jumps between 99% and 100% done, while simultaneously deleting files.
One thing to note is that the available GB on my Mac is still showing the correct amount (I think) so it seems something is still taking up the hard drive space. And the files are showing up in the "deleted files" folder on dropbox.
Jay
Dropbox Community Moderator
3 years agoAre these files being deleted from an older backup somehow, since your computer is still showing the correct space usage?
- creblinho3 years agoExplorer | Level 3
All of the folders are showing as empty in finder and when looking at the backup online (unless you click "show deleted files"). How do I access the new backup if these are being deleted from an older backup?
- Hannah3 years ago
Dropbox Community Moderator
This is indeed a bit strange, creblinho.
Is the Dropbox application still making updates, deleting files, etc. or did syncing finally become 'up to date' by now?
- creblinho3 years agoExplorer | Level 3
It has stopped now and everything is showing as "up to date". Strangely, my Mac storage space is still showing approximately the same space remaining, but the hidden backup folder is showing as 100 GB less than it is supposed to be on my Mac (but still 250 MB on the dropbox website). I tried putting in some test text files into my backup up folders and it does seem to be syncing the new files correctly.
However, I think I am going to try and disable the backup and hopefully the issues with the drive will be sorted. I really like the backup feature but it seems a bit too unreliable, especially in that it actually moves the physical location of the folders into the Dropbox folder. It seems to work better when backing up external hard drive folders and it does not actually move the locations of those, so maybe I will continue to use it for that. But at this point I am thinking it's best to remove the computer backup and maybe find another way to backup to a cloud server.
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