Forum Discussion

Bob-SF's avatar
Bob-SF
Explorer | Level 3
3 years ago

Unable to change the name of a device

I am unable to change the name of a device (an iPad) that appears in the online Security panel of my account. On the iPad I delinked the device from my Dropbox account, then confirmed that it disappe...
Account Settings
Bob-SF's avatar
Bob-SF
Explorer | Level 3
3 years ago

I did reply, but if you want me to confirm that the email address is mine, it is.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Bob-SF, I've checked the ticket on our system, and I can't see any response from you yet. 

 

Could you try replying to the email sent by the support agent again?

  • Bob-SF's avatar
    Bob-SF
    Explorer | Level 3
    3 years ago

    I just did reply — for the second time.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Bob-SF, I saw your latest email, and I’ve replied.

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