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Forum Discussion
Update email used by this Community
I am within days of closing the email account I signed on with many years ago. You entered the correction I sent to you many months ago, but today, via a boilerplate email, I see that this side of D...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi William D.5, thanks for posting here today.
Just to make sure we’re on the same page, do you mean that you’re still getting emails from the Dropbox Community to your old email address, even though your Dropbox email address has already been updated to another one?
Let me know and we’ll check this further.
Yes.
I suspect that notice of this response also went there because, just now, four days later, I got notice in my long-ago-corrected GMail address that there was a response. Pretty good indication of incomplete updating, isn't it?
Again, as with a few hundred other internet outfits, the update in email was done at the identity level, but went unchanged in all other databases. After nearly four months of the ordeal of simply updating email, I still puzzle why it seems to be an industry-wide practice to fail to update across the board.
