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Forum Discussion
Why am I constantly being told to log in when I open my laptop?
Can anyone, please, help me with a strange, new, occurrence on my laptop.
I haven't changed any settings either on the laptop or Dropbox, but for last couple of months, every time I switch on my laptop and open Chrome, a large box pops up telling me I must log in to Dropbox. It includes a picture of a woman at a desk.
It gives me the option to do it now or later, but when I click later if asks me if I'm sure (or something along those lines).
If I try and login just to close it down it doesn't go anywhere.
I've had my laptop and a Dropbox account for many years. I always use Chrome. No one else has access to any of these things. So why is it coming up?
I certainly don't need to log into Dropbox to access ebay or Tesco. So what are they playing at?
Thanks for listening x
3 Replies
- Mark
Super User II
Can you post a screenshot of the images etc. please?
Hi Mark,
I have just come on my laptop to take and supply the screen shots and noticed that they pop up even before I get to Chrome. Thanks for your help. I'm not exactly techy minded (in case you hadn't guessed, lol) so I hope this works
- Rich
I have just come on my laptop to take and supply the screen shots and noticed that they pop up even before I get to Chrome.
That window has nothing to do with your browser. It's the Dropbox application asking you to sign in, which it will do every time you sign in to Windows if you aren't already signed in to the app.
I tried to sign in like it said and this time it took me to a page that acknowledged me signing in, but the pages I screenshot above, still come up every time I switch on my laptop.
Do you normally use the Dropbox application to sync your files to your computer? It should stay signed in to your account if you're using it. If it's not staying signed in, I would uninstall and reinstall the application, or just uninstall it if you don't use it to sync your files.
