Your workflow is unique đšâđ» - tell us how you use Dropbox here.
Forum Discussion
Solved
Why do I get space warning emails when I upgraded six months ago?
vv Dropbox Plan Profesional Payment Method CC How did you upgrade? Directly through the Dropbox website Question or Issue I have used 30 GB of 3TB on my Professional account and continue to g...
Hey robindouglaslewis! Hope it's alright, if I chime in.
If youâre getting those messages to another email address, then you most definitely have a second Dropbox account tied to it, which is running out of space.
You can double check this by opening a different browser on your computer and signing in to Dropbox with that email address instead (if youâre not sure about the password, you can reset it from the login page).
If that Dropbox account is going over-quota indeed, you can either delete some of your files there, or even move/share them with your paid Professional account.
Let me know, if that helps.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey robindouglaslewis! Hope it's alright, if I chime in.
If youâre getting those messages to another email address, then you most definitely have a second Dropbox account tied to it, which is running out of space.
You can double check this by opening a different browser on your computer and signing in to Dropbox with that email address instead (if youâre not sure about the password, you can reset it from the login page).
If that Dropbox account is going over-quota indeed, you can either delete some of your files there, or even move/share them with your paid Professional account.
Let me know, if that helps.
Thank you, yes, that is what is happening. It looks like I upgraded using gmail account and that is all fine and intact. So I deleted original, "un-upgraded" account and all is well. Thanks very much for all the help.
- Nancy
No problem at all! Glad that did the trick.
I'll be here, if you need something else.
