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23 TopicsThe default notification settings on this forum should be set to "Never".
This should be set to never by default. It is not URGENT to get notifications about badges. It's just not. I do not care and I would assume most people just tryingto get answers to their quetions do not care either. For those that do care, they should opt in. Otherwise this is just spammy in my inbox. Thanks.53Views0likes1CommentWhy do I get space warning emails when I upgraded six months ago?
vv Dropbox Plan Profesional Payment Method CC How did you upgrade? Directly through the Dropbox website Question or Issue I have used 30 GB of 3TB on my Professional account and continue to get "you are running out of space" emails which scare the **bleep** out of me each time I get them. How do you stop this? Are these emails not even tied to your database of current customers and their activity and usage space?Solved101Views0likes5CommentsI need our invoices automatically emailed each month to someone who doesn't have a Dropbox account.
Can you please add the ability to set up an automatic email of our monthly invoice to our book keeper. Also, the book keeper is not a member in our Dropbox, as they don't need to be. They just need the invoice emailed to them - that's it. This is my second time requesting this feature. The first time you just closed my request without providing an answer or solution. This is terrible customer service IMO. This request has also been submitted by other DB members - I've seen the threads asking for this and the response from DB that their requests will be closed - terrible! I DON'T WANT TO DOWNLOAD MY INVOICE!!!! I want my invoices to be automatically emailed to my book keeper each month. I (like many) am extremely swamped with work and I don't have time to login and download invoices for my book keeper every month. This is an extremely inefficient workflow and it requires me to be a middle man. How long does the DB community have to wait for such a feature to be deployed? Please do not reply with instruction on how to download my invoice - I know how to do it because I am FORCED to do it every month.352Views4likes2CommentsTurn off Dropbox Transfer notifications and emails
Hello, I am sick of the torrent of emails and red badges reminding me that I just created a transfer, someone downloaded the transfer I sent them to download, or the transfer is expiring etc. I want to turn off all of these emails with a toggle in the app. The numerous other posts and requests about this issue (dating back to the late 2010's) have gone unresolved, so I'm adding my voice here. Please prioritize fixing this problem! Or hire me to come and add the code in your backend real quick! Pleeeeease 🙏906Views0likes9CommentsI am unable to update my email address because the link from Dropbox does not arrive.
I am unable to update my email address because the link from Drop Box does not arrive. I have checked the Spam folders. I have tested that the email address receives from other senders. Drop Box sent me several other mails congratulating me on joining this Support Forum. Which would be hilarious if it weren't that I am only here because I cannot update my email address. This week I have updated my details on 100+ sites and DropBox is the first one where this type mail doesn't arrive at all. What's wrong with your mail link system? What do I do to update my email address?366Views0likes10CommentsHow can I stop these emails about the quota on my account?
I have been getting email messages from Dropbox about my storage space being full. Yes, I know my space is full and can be deleted. The price for plans is too expensive. I have other cloud backup that is much less expensive. Can anybody please stop these annoying emails. It appears there are no online support chats to submit this request to. Dropbox came as a free trial with my HP laptop. Worst decision I ever made. My email address is [Removed as per Community Guidelines] Gary1.3KViews0likes4CommentsI'm getting emails saying "Your Team files haven’t synced since..." after I downgraded
I downgraded my Teams account trial to Basic bit I keep getting emails that "Your Team files haven’t synced since Apr 08 2024". I cannot access the management link in that email. I would like to stop getting that message but cannot get to any of the links contained in it. Paul1.4KViews0likes11CommentsDropbox keeps spamming me about my storage space running out
Dropbox keeps sending me emails and notifications about my storage space reaching its capacity, as if I've got 100 megabytes of it left or something. It says that if I won't buy another plan then I'm risking losing my files, and a dozen of variations of the same message. I've been using Dropbox since 2010 and I've got a basic free plan of 2 gigs, but I've increased my storage space by inviting friends and doing "challenges", so now I have around 16 gigs of space and 13.5 of them are used. That is not "critically low on space" by any means, but I keep receiving so many spam notifications that it's starting to look threatening. Either Dropbox has a bug in calculation how much space I have occupied by comparing it to the basic plan instead of actual space, or it's doing it on purpose to force me to pay. Also I cannot contact live support since I have a free plan. I'm thankful to Dropbox for the service it provides but I'm pretty sure this is not how a service should treat its long-term customers. If this is a bug then I sincerely hope that it will be fixed as soon as possible.1.9KViews2likes4Comments