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Forum Discussion
DABSDABU
9 months agoNew member | Level 1
Account deleted by my old business partner. Can I restore it?
Hi There!
I’m looking for help regarding my Dropbox account, which I’ve had for over 8 years. Recently, I tried to log in and discovered that the account has been deleted. This account contains a s...
- 9 months ago
I did figure it out, it was synced with to an old client. They deleted it to make space... They restored it.
Phew...
Only issue now is when I try to log in its sending the login code to my old work email which I don't have access too.
DABSDABU
9 months agoNew member | Level 1
I did figure it out, it was synced with to an old client. They deleted it to make space... They restored it.
Phew...
Only issue now is when I try to log in its sending the login code to my old work email which I don't have access too.
Theresa
Community Manager
9 months agoHi DABSDABU and welcome to the Dropbox Community. I am glad to see you have located your old Dropbox account.
I'm Theresa a Community Manager here at Dropbox HQ and I just wanted to check in and see if our support team was able to help you get access to this Dropbox Account 👩💻. I hope everything’s all sorted, but if not, just give me a shout, I’m happy to help.
T 😺 (Dropbox Community Manager)
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