Forum Discussion

frank20's avatar
frank20
Explorer | Level 4
5 years ago

can i see if someone else had access to my dropbox account?

hi everyone,   i wonder if there is a way for me to find out if someone else has accessed my (free) dropbox account?    under personal account and security i see nothing unexpected. maybe a day a...
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
It would show any existing sessions on your account. If the site was accessed recently, then it should appear on that page.

Do you have your browser set to automatically login to your account, or do you sign out of the Dropbox site and need to login each time?
frank20's avatar
frank20
Explorer | Level 4
5 years ago

Hi Jay,

 

thanks again, really helps me a lot. 

 

i usually use the dropbox app  on my mac and do dropbox handling via the finder. i nowadays use the browser quite some times because of the issues at hand but that is unusual. i think it signs on automatically when i open the site because the dropbox app logs on on startup.

 

greetings, Frank

 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    If the browser logs in automatically, I'd recommend signing out of the site each time you finish using it. 

    Also, if someone has access to your machine, then they'd able to view files, and login to the site directly via the desktop app.
    • frank20's avatar
      frank20
      Explorer | Level 4
      5 years ago

      Okay thanks Jay!

       

      i have a support ticket. i hope they can look the account to see what actually happened and make a 100% sure i am doing fine. 

       

      i will set the status to solved by then. have a nice weekend!

       

      Frank 

       

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!