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woctopus22's avatar
woctopus22
New member | Level 2
3 years ago
Solved

Canceled my account, but now receiving suspicious emails

Rec'd this email at my work email account, but I should no longer have a Dropbox account - I had canceled my account (no longer needed) and was told it would be deleted permanently.  How is someone f...
security
  • Hannah's avatar
    Hannah
    3 years ago

    Hey woctopus22, thanks for bringing this to our attention.

     

    This is definitely not a legit Dropbox email address, so please do not click any links in the email.

     

    Also, please forward this complete email to abuse@dropbox.com (no need to include anything else in the email) and you can see more info on how to handle cases like this here.

     

    If you have any questions, please let us know!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey woctopus22, thanks for bringing this to our attention.

 

This is definitely not a legit Dropbox email address, so please do not click any links in the email.

 

Also, please forward this complete email to abuse@dropbox.com (no need to include anything else in the email) and you can see more info on how to handle cases like this here.

 

If you have any questions, please let us know!

  • woctopus22's avatar
    woctopus22
    New member | Level 2
    3 years ago

    Thank you so much for the quick reply!!  I will send the email to the address you provided.  Luckily I did not click on any links!  Thanks again!

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Not a problem, woctopus22, happy to help and good thing you were careful and brought this to us.

       

      If you need anything else, do let us know!

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