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Darren TIA's avatar
Darren TIA
New member | Level 1
12 months ago

Can't access email to get 6-digit code.

Hi there,  I have an account linked to an email address that no longer exists. I cannot re-open it because in Australia you need to prove the email is a trading business, for the account that I se...
account access
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi Darren TIA  thanks for posting here, I hope you're doing well!

This case might need some account-specific info, in order for us to proceed. Can I reach out to you via email, in order for us to have a closer look?

Let me know!

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