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NurseMomBoss's avatar
NurseMomBoss
New member | Level 2
2 years ago

Can't log into my business Account

I have a business and personal account. I don't really use the free personal account but I have been using my business account almost daily for the past couple years. I had to buy a new computer toda...
Account Access
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi NurseMomBoss, thanks for bringing this to our attention.

 

Do you still have the old computer that is logged into that account. 

 

Could you confirm that the email address is definitely correct on that account, and that you can login from the old machine?

 

This will help me to assist further!

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