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morel's avatar
morel
Explorer | Level 4
3 years ago
Solved

Can't sign in.

Hi,  So i haven't logged into my main account in a bit. The last time I did, we didn't receive a verification code to email. I can no longer access that email, but I remember my account password. H...
account access
  • Nancy's avatar
    Nancy
    3 years ago

    It's my pleasure, morel! 

     

    I was able to locate your ticket in our system as well, and I've left an internal message to our team so that they can see your convo here.

morel's avatar
morel
Explorer | Level 4
3 years ago

Hi Nancy,

I appreciate any help you can provide.

#22369680

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Ricky sas, I can see that Megan has replied in the thread you originally posted in, asking about your OS version.

 

Since this thread here is for a different issue, please reply back to the thread I linked for you, so we can continue assisting you.

 

Thanks!

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