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Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Yannic_Belgium_Europe, we appreciate your feedback on this matter.

 

Rest assured that your comments are passed along to our team about this.

 

If you have any other questions, please let us know.

Yannic_Belgium_Europe's avatar
Yannic_Belgium_Europe
Helpful | Level 5
3 years ago

Hello Hannah,

 

And will we also receive a answer or update on this so we can make the right choices regarding cloud-storage?

 

Thank you,

 

Best regards,

 

Yannic

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi everyone, thank you for your input on this. 

     

    As you know, Dropbox servers are located in the EU and US, our EU based file storage is provided on Amazon Web Services (AWS) infrastructure. While the GDPR does not require personal data to be hosted within the EU, the personal data that is entrusted to us is protected equally under GDPR whether it is hosted in Europe or the US.


    Dropbox has a long-standing commitment to maintaining high standards of privacy and security for our customers’ data. This is the cornerstone of what we do. 

     

    You can download our Privacy Whitepaper and Security Whitepaper to find out more about how we protect your data.

     

    Thanks!

  • Yannic_Belgium_Europe's avatar
    Yannic_Belgium_Europe
    Helpful | Level 5
    3 years ago

    Hi Jay,

     

    So this still means that customers who want to (and/or legally have to due to regulations from their customers) host their data in EU do still require to buy a certain level of licenses or package to have this option, correct? Dropbox is not changing their offering to give smaller companies the option to have the data hosted in EU, correct?

     

    Regards,

    Y.  De Baets

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago
    Yannic_Belgium_Europe wrote:

    Hi Jay,

     

    So this still means that customers who want to (and/or legally have to due to regulations from their customers) host their data in EU do still require to buy a certain level of licenses or package to have this option, correct? Dropbox is not changing their offering to give smaller companies the option to have the data hosted in EU, correct?

     

    Regards,

    Y.  De Baets

    Yes this is currently the way it works similar to lots of other companies I'm afraid. 

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