Forum Discussion

ldariusas's avatar
ldariusas
Explorer | Level 3
2 years ago

didn't get code to email

Hi i try to login and didint get code for my email, maybe i can change the emaila to login? 
account access
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there ldariusas, sorry to hear about this.

 

Have you checked your email's spam/junk folder as well?

 

If you did and still can't find the email with the code, you can try another browser as well.

 

Once you log into the account in question, you can change your email address from the account's settings.

 

Let us know of any updates!

ldariusas's avatar
ldariusas
Explorer | Level 3
2 years ago
Junk checked, nothing found, so how i can to login if i didint get the code? Never asked the code until today
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi ldariusas, can I send you an email, in order for us to have a closer look into this? 

    • ldariusas's avatar
      ldariusas
      Explorer | Level 3
      2 years ago

      yes, please

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        I just opened a ticket for you, ldariusas! Please have a look, when possible, and get back to me. 

         

        Thanks.

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