Forum Discussion

ldariusas's avatar
ldariusas
Explorer | Level 3
2 years ago

didn't get code to email

Hi i try to login and didint get code for my email, maybe i can change the emaila to login? 
account access
security
tomascardoner's avatar
tomascardoner
New member | Level 2
2 years ago

Hi, I had the same problem. I didnt get the verification code on my email address. I've already check the spam folder.
The access is for a different account that the one I used to write this.
Please, contact me ASAP.

 

Thanks.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey tomascardoner! 

 

Did you also add no-reply@dropbox.com to your email contacts, before resending the one-time code? 

 

Also, if you have any linked devices to the Dropbox account in question, please double check if the one-time code has been sent as a notification there. 

 

Let me know how it goes.

  • ldariusas's avatar
    ldariusas
    Explorer | Level 3
    2 years ago
    It is not helped, maybe you can just turn of the code sending? Or change my email maybe to other emaail i will get
    • EvanDBX's avatar
      EvanDBX
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey ldariusas, I can see that a team member has reached out to you via email. Could you please reply back to them so they can assist further?

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